ADDITIONAL PERSON CHARGES
ALL RATES ARE BASED ON 2 PEOPLE ONLY. AFTER 2 PEOPLE FEES ARE AS FOLLOWS:
- Each Additional Adult (16+) $15.00 (+HST) per night.
- Each Additional Child (3-15 Years of Age) $8.00 (+HST) per night
- Children 2 and under are FREE.
PETS
Pets are permitted. $25.00 (+HST) per pet, per stay. Pets are to be kept on a leash at all times, and owners are responsible for clean-up of their pet. Pets are not permitted within the fenced area of the pool.
CABIN AVAILABILITY
We have seven 2 bedroom log cabins which are all of the same design. Therefore when booking log cabins #10-13 and #15-17 we do not guarantee which number of the unit you may be getting, same rule applies to units #3 & #4, #6 & #7 and #20 & #24 which are interchangeable, if renting #20 for accessibility please specify when booking.
Cabin Availability In Winter
Certain units such as the Log Cabins and Chalets are traditionally closed for the winter season. If it is determined that we need to open these units from November to May to accommodate school/sports tournaments or group functions then we will do so at a PEAK SEASON RATE & POLICY.
POLICIES
| Check-in/Out | Check in Time: 5PM Check-out Time: 11AM |
| Payment Options: | VISA, MasterCard, AMEX, E-TRANSFER, Visa Debit (Conditions may apply) |
DEPOSIT AND CANCELLATION
The $50.00 or $100 (+HST) deposit received upon booking assures you that your accommodation will be available as confirmed, and assures us the accommodation is sold as confirmed. This deposit is non-refundable as it acts as the cancellation fee.
A cancellation fee of $50 or $100 (+HST) will apply to all cancellations, including a change in date of reservation, or shortening of length of stay.
When situations arise necessitating your cancellation, while we do sympathize (and will do our best to re-book), we must maintain our cancellation policy as listed below.
The full amount of the reservation (less the deposit) will be charged to the credit card on file two weeks prior to your arrival date – unless alternate payment has been arranged.
For the Summer Season (June to September) all reservation balances (remainder after initial deposit) are processed either 14 or 30 days prior to date of arrival. Once a balance has been processed the entire reservation amount is non-refundable. A cancellation of your reservation within the cancellation period or any period during your stay, will automatically result in the forfeiture of the full amount of your confirmed reservation for the full period of the confirmed reservation.
For the Fall, Winter and Spring seasons, a 48 hour notice of cancellation is required for weekday reservations, seven days for weekend reservations.
Statutory holidays, group bookings and sports tournaments require a 14 or 30 day notice to cancel.
For further clarification regarding our policies please contact our main office.
(709) 533-6601 or reservations@pinetreelodge.ca
Notes:
- $100 NON-REFUNDABLE DEPOSIT + 30 day cancellation policy for #1, #2, #6, #7, #8, #18, #20, #24.
- Credit Card on file will be charged the full remaining balance of your stay 30 days prior to arrival for units 1, 2, 6, 7, 8, 18, 20 and 24.